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 Professional and Personal Excellence

 Corporate and Customers Service  

 Quality, Productivity and Work Secure

 Business to Foreigners

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Professional and Personal Excellence

  • Feedback - Developing People to reach results 
  • Leadership Development
  • Interpersonel Relationship in Organizations
  • Coaching - The manager and employee’s professional development
  • Preparation for change and paradigm breaks
  • Developing entrepreneurial behaviors in organizations
  • Development of Training Instructors
  • The importance of Personal Marketing and Enrichment of Employment Levels
  • Developing of creativity and implementing of innovations
  • Motivational events and Team Building
  • Professional Etiquette
  • Managing Internal Conflicts
  • Efficient Meetings

     

Corporate and Customers Service

  • Corporate Negotiations
  • Management, Segmentation and Restructuring of Commercial Area
  • Entrepeneur Behavior awaking in the commercial area
  • Telephonic Service Standard
  • Client Service Excellence – Focus on the Client view

Quality, Productivity and Work Secure

  • Awareness of Quality
  • Housekeeping - 5’s
  • First-Aid

Business to Foreigners

  • Integrating into Brazilian culture and business